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WhatsApp in the workplace: Is it legally safe?

  • 16 June 2025
  • Privacy and Data Protection

WhatsApp is a convenient and quick way to communicate with colleagues and clients, but is it legally safe to use in the workplace?

In this podcast, Lucy White and Monica Mastropasqua, members of the Data Protection team at Clarkslegal, will address frequently asked questions from clients regarding the use of WhatsApp at work.

Key topics include:

  • The difference between personal and professional boundaries when using WhatsApp
  • The fact that WhatsApp messages are not stored on company servers
  • The widespread use of WhatsApp on personal devices
  • Commonly overlooked issues related to data retention and GDPR compliance
  • Steps employers can take to mitigate risks

If your organisation needs help reviewing your GDPR policies and practices or employee training on data protection requirements, please contact our Data Protection Lawyers.

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Meet the speakers
Lucy White

Senior Solicitor

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+44 118 960 4655

Monica Mastropasqua

Solicitor

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+44 20 7539 8021

About this podcast

  • Subject
    WhatsApp in the workplace: Is it legally safe?
  • Author’s
    Lucy WhiteMonica Mastropasqua
  • Expertise
    Privacy and Data Protection
  • Published
    16 June 2025

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