Search

How can we help?

Icon

Failing to comply with a subject access request may impact the fairness of a dismissal

In the recent employment tribunal case of McWilliams v Citibank, the Claimant had been suspended following allegations that she had breached client confidentiality. The Claimant subsequently submitted an extensive subject access request (SAR) to her employer in respect of her disciplinary proceedings, which was refused on the grounds of proportionality. The SAR’s scope was consequently reduced but was again refused.

The Claimant was dismissed for gross misconduct.  In finding the dismissal to be unfair, the employment tribunal commented that the Claimant (being on suspension) had no access to the documents she needed to prepare for the disciplinary proceedings. The employment tribunal considered it unreasonable that the Claimant had only been able to rely on the employer’s investigation.

The employment tribunal considered it unreasonable that the Claimant had only been able to rely on the employer’s investigation.

Although only a non-binding decision from a tribunal, the message for employers is clear.  In addition to the risk of a complaint to the ICO (which in this case, is on-going) an employer who does not respond to a SAR may be faced with an additional hurdle to overcome in the form of procedural unfairness.

Disclaimer

This information is for guidance purposes only and should not be regarded as a substitute for taking legal advice. Please refer to the full General Notices on our website.

Author profile

Monica Atwal

Managing Partner

View profile

+44 118 960 4605

About this article

Read, listen and watch our latest insights

art
  • 10 September 2025
  • Commercial Real Estate

Trouble at the Table: The Challenges Facing the UK Hospitality Sector in the run up to Christmas 2025

The UK hospitality sector, long celebrated for its vibrancy and resilience, is facing a perfect storm of economic, operational, and structural challenges in 2025.

art
  • 09 September 2025
  • Commercial Real Estate

Le bail commercial anglais: quelques points essentiels à considérer

Typiquement, les baux commerciaux en Angleterre sont de court terme, d’une durée de 5 ou 10 ans, avec un loyer de marché et des ajustements du loyer périodiques en fonction de l’inflation ou d’autres facteurs. 

art
  • 09 September 2025
  • Corporate and M&A

The Failure to Prevent Fraud Offence – be prepared to avoid criminal liability

The failure to prevent fraud offence is a new corporate offence which has come into force on 1 September 2025.

art
  • 08 September 2025
  • Employment

Can employers still make changes to contracts after the Employment Rights Bill?

The short answer is yes but it will be much more difficult for employers following the introduction of the Employment Rights Bill because their ability to fairly dismiss employees who do not agree contractual changes is being restricted. 

art
  • 05 September 2025
  • Privacy and Data Protection

When Ignoring a DSAR Becomes a Criminal Offence

On 3 September 2025, Mr Jason Blake appeared at Beverley Magistrates Court and was fined for failing to respond to a data subject access request (DSAR).

art
  • 04 September 2025
  • Commercial Real Estate

Under the Hammer: essential tips for property auctions

This article explores the key considerations to keep in mind when selling or purchasing a property at auction.