Search

How can we help?

Icon

Breach of Working Time Regulations does not, without more, lead to injury to feelings award

The case of Santos Gomes v Higher Level Care Ltd has made clear that compensation arising out of an employer’s failure to provide statutory rest breaks under the Working Time Regulations (WTR) does not extend to ‘injury to feelings’.

Having been denied rest breaks at work, contrary to the Working Time Regulations (WTR), the Claimant successfully pursued a claim in the Employment Tribunal.  In assessing compensation, the Tribunal must consider what award is ‘just and equitable’ in all the circumstances, having regard to the employer’s default and any loss sustained by the worker as a result.  The Claimant said that her compensation should include an element of injury to feelings for the damage to her health and wellbeing caused by the breach.

The Claimant was awarded compensation for her pecuniary loss, however, the Tribunal refused to make an award for injury to feelings (a decision upheld on appeal). The Tribunal reached this decision on the basis of an absence of wording within the WTR on the matter and in lieu of the fact that EU law (on which the WTR is based) does not require such compensation. The Employment Appeal Tribunal (EAT) noted that a breach of the WTR would be comparable to a breach of contract which is not remedied by compensation for injury to feelings. It was noted by the EAT that repeated refusal of rest breaks may impact on an employee’s health and that this injury to their health could be compensated under the WTR, however, the Claimant here was claiming an injury to feelings which was not so recoverable.

Monica Atwal

Managing Partner

View profile

+44 118 960 4605

Chambers and Partners

The Clarkslegal team are commercial and good to work with. They get what our business needs and tell me what I need to hear.

This case reinforces the point that, at present, injury to feelings awards are confined to discrimination-type cases (including those on the basis of trade union membership and protected disclosures).  It is not capable of attracting to a breach of the WTR.  This mirrors the position with other non-discriminatory statutory rights such as the right not to be unfairly dismissed.  Of course, if the breach was based on discriminatory grounds, injury to feelings would come into play.

Employmentbuddy.com 

About this article

Disclaimer

This information is for guidance purposes only and should not be regarded as a substitute for taking legal advice. Please refer to the full General Notices on our website.

Monica Atwal

Managing Partner

View profile

+44 118 960 4605

About this article

Read, listen and watch our latest insights

art
  • 26 June 2025
  • Employment

A shift in EHRC guidance on single sex spaces in the workplace

In a recent significant shift, the Equality and Human Rights Commission (“the EHRC”) has quietly amended its guidance on single sex spaces in the workplace.

art
  • 25 June 2025
  • Immigration

Immigration Changes in Statement HC 836 – what do they mean?

The UK government has released its latest Statement of Changes to the Immigration Rules (HC 836), with shocking implementation dates throughout July 2025.

art
  • 20 June 2025
  • Privacy and Data Protection

Data Protection reform receives Royal Assent: What is the Data (Use and Access) Act 2025 (DUAA) and what it means for your business

The UK’s data protection framework is about to undergo its most significant change since the UK GDPR came into force. After months of parliamentary debate, the Data (Use and Access) Act 2025 (‘DUAA’) has successfully received Royal Assent.

art
  • 18 June 2025
  • Employment

Pride Month: How Can You Celebrate as an Employer

The UK held its first Pride Parade in 1972, inspired by events held in major American cities following the Stonewall rebellion in New York in June 1969.

Pub
  • 16 June 2025
  • Privacy and Data Protection

WhatsApp in the workplace: Is it legally safe?

In this podcast, Lucy White and Monica Mastropasqua, members of the Data Protection team at Clarkslegal, will address frequently asked questions from clients regarding the use of WhatsApp at work.

art
  • 13 June 2025
  • Employment

Human Resources – A Shift Towards artificial intelligence?

On 6 May 2025, the SRA authorised the first law firm providing legal services through artificial intelligence. Garfield.Law will provide an AI-powered tool which can assist businesses with the small claims court process, to aid in recovering unpaid debts.